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1. Return Eligibility

You may return your order under the following conditions:

• Items must be returned within 30 days of receipt.
• Items must be unused, in their original packaging, and in a resellable condition.
• Items must not be opened or damaged. Perishable goods (e.g., food) cannot be returned unless they are defective or damaged.
• Items that were part of a promotional offer or clearance sale may not be eligible for returns or exchanges.

2. Non-Returnable Items

Some items are non-returnable, including:

• Food items that have been opened or consumed.
• Perishable goods that are no longer in a saleable condition.
• Gift cards and other items marked as non-returnable at the time of purchase.

3. How to Return Items

To return an item, please follow these steps:

1. Contact our customer service team to initiate the return process.
2. Provide your order number, the items you wish to return, and the reason for the return.
3. Once your return request is processed, we will send you a return authorization and shipping instructions.
4. Pack the items securely in their original packaging and send them to the provided return address.
5. After receiving your returned items, we will process your refund or exchange request.

4. Refunds

Refunds will be issued based on the original payment method. Please note:

• Refunds will be processed within 7-10 business days after we receive the returned items.
• Shipping charges are non-refundable unless the return is due to a defect or error on our part.
• If you received a promotional discount or coupon, the refund amount may be adjusted accordingly.

5. Exchanges

If you wish to exchange an item, we will assist in processing your exchange based on availability. You can choose to exchange for:

• A different size, color, or style of the same product (subject to availability).
• If the requested item is out of stock, we will provide a full refund or offer an alternative option.

6. Shipping Costs

Customers are responsible for the shipping costs associated with returns and exchanges, unless the item was faulty, damaged, or an error was made in the order. In such cases, we will cover the return shipping costs.